1. Who We Are
This Privacy Policy explains how COSIC CAPITAL INVESTMENTS LLC, doing business as THE PRIMO'S BARBER SHOP JUPITER ("Primo's," "we," "us") collects, uses and protects your information when you visit theprimosbarbershop.com, book an appointment online, call or text the shop, or visit us in person at 6725 W Indiantown Rd #41, Jupiter, FL 33458.
2. Information We Collect
- Booking information: your name, mobile phone number, email address, the service and barber you choose, and your appointment date and time.
- Service preferences: notes about your cut, style or grooming preferences, so your barber can deliver the same result every visit.
- Communications: messages you send us by phone, text, email, social media or website forms.
- Payment information: when you pay by credit card, your card is processed by a third-party payment processor. We do not store full card numbers on our systems. Zelle payments are handled through your bank.
- Website usage information: basic technical data such as browser type, device, pages visited and general location, collected through cookies and similar tools.
3. How We Use Your Information
- To schedule, confirm, remind you about, reschedule or cancel appointments.
- To match you with your preferred barber and remember your preferences.
- To process payments.
- To answer your questions and provide customer service.
- To send service updates and, only if you opt in, occasional promotions, membership news or review requests.
- To improve our website, services and customer experience.
- To comply with the law and protect our business and customers.
4. Text Messaging (SMS)
If you provide your mobile number and agree to receive texts, Primo's may send you appointment confirmations, reminders and service-related messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We share mobile numbers only with the service providers that deliver our messages on our behalf.
7. Data Retention And Security
We keep your information for as long as you are a client or as needed for the purposes above, and as required for legal, tax or accounting reasons. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.
8. Your Choices
- Reply STOP to any text to stop receiving texts.
- Click "unsubscribe" in any marketing email to stop marketing emails.
- Call us to review, update or delete your contact information, or to ask what information we have about you.
9. Children's Privacy
We proudly cut kids' hair, but appointments for anyone under 18 should be booked by a parent or guardian. Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child has given us information, contact us and we will delete it.
10. Third-Party Links
Our site links to third-party services such as Google Maps, Instagram, Facebook and our booking platform. Their privacy practices are governed by their own policies, not this one.
11. Changes To This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed. Continued use of our website or services means you accept the updated policy.
12. Contact Us
Questions about this policy or your information?
COSIC CAPITAL INVESTMENTS LLCd/b/a THE PRIMO'S BARBER SHOP JUPITER
6725 W Indiantown Rd #41
Jupiter, FL 33458
Phone: (561) 744-3265
Email: [email protected]